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At Donz Emporium, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (https://donze.lk) or make a purchase.
1. Information We Collect
Personal Information: When you purchase from Donz Emporium, we collect information necessary to complete your order, such as your name, email address, phone number, and shipping and billing addresses.
Payment Information: We collect payment details through secure payment processors. We do not store any credit card information directly on our servers.
Log Data: We may collect information sent by your browser, such as IP address, browser type, pages visited, and the time and date of your visit. This helps us analyze and improve our website.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website, remember your preferences, and provide personalized recommendations. For more information, please see our Cookie Policy.
2. How We Use Your Information
We use the collected information to:
- Process and fulfill your orders and provide customer service.
- Improve our website and services.
- Send you promotional emails and updates about new products, special offers, or other information that may be of interest, if you have consented to receive them.
- Ensure the security and integrity of our website.
3. Sharing Your Information
We may share your information with:
- Service Providers: We use trusted third parties for payment processing, delivery, and analytics. These providers are only given the minimum necessary data to perform their services and are contractually obligated to keep your information secure.
- Legal Obligations: We may disclose information to comply with applicable laws, legal processes, or requests by governmental authorities.
We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes.
4. Security of Your Information
We use industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure. We strive to protect your personal data but cannot guarantee absolute security.
5. Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal data, such as:
- Access: Request details about the information we hold about you.
- Correction: Correct any inaccurate information we have about you.
- Deletion: Request deletion of your personal information, subject to legal obligations.
To exercise these rights, please contact us at shop@donze.lk.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to read the privacy policies of any linked websites you visit.
7. Changes to Our Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page, and if significant, we may notify you by email or through our website.
8. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Donz Emporium
Email: shop@donze.lk
Phone: +94773878471
Effective Date: 26/10/2024
This Privacy Policy should be reviewed periodically to ensure compliance with any applicable data protection regulations or changes in business practices.